FAQ

Happy Yak are delicious Freeze Dried gourmet premium meals. All meals are prepared in Cowansville, Quebec in our own manufacturing facility. We are very proud to be located in this beautiful region and to be part of the Canadian businesses.

So easy to prepare, for “Happy Yak Express” meals simply add boiling water as indicated directly into the pouch and in about ten minutes the meal is ready to enjoy. For non “Express” meals, they need to be cooked in the traditional stove top manner.

Currently, our meals have a best before date of 2-3 years. However, this duration will be extended shortly to reflect the inherent nature of the freeze-drying process.

Currently, we ship to Canada from our Canadian facility and to the USA from our Vermont warehouse.

Purchases are paid instantly via PayPal. Once your selection is made, you will be redirected to PayPal’s website. To finish the transaction, you will need to access your PayPal account. If you do not hold a PayPal account, it will only take a moment to open one. Amounts are in Canadian dollars and transactions are completed in the currency of the destination of the package, including taxes, if applicable.

The orders will be shipped within the next 2-3 days. Normally, delivery is fairly quick using the regular shipping carriers.

Yes, it is! Happy Yak engages in environmental, economic, and social habits and practices by being conscious of how it uses resources and how it contributes to economic development and social improvement of the quality of life of its workforce and their families. You can count on our continuing commitment even when it comes to our choice of suppliers, recycled shipping materials, multi portion packs, culinary equipment, etc. As well, we offer the work-from-home option to our employees whenever possible as it means no commuting, flexible hours, better quality of life, increased productivity and more.

Send us an email at Customer Service and we will get back to you within 5 business days.