Happy Yak is a division of ACTIV Foods Inc.
The terms “ACTIV Foods Inc.” and “we/our” refer to the owner of this website, whose registered office is located in Sainte-Julie, Québec, Canada.
The term “you/your” refers to the user of or visitor to our website.
The use of this site is subject to the following conditions:
You can return unused products within 30 days of the date of delivery, in exchange, at your election, for a credit in our Web shop or in exchange for another Happy Yak product. If the new product is of lesser value, the difference will be credited on your next purchase or reimbursed, whichever you prefer. On the other hand, if the new product is of greater value, you will be charged for the difference plus taxes, if applicable.
Food being a sensitive product, we cannot exchange products which are stale or damaged or whose packaging is damaged or opened.
For a return, simply go to your profile, click “Return”, and follow the instructions that will appear on your screen, in which case, you will not incur any penalty. In all cases, you will assume the shipping costs and risks for the returned products, unless we did not ship the right products, in which case we will assume the shipping costs and risks as long as the carrier you retained is a reputable one and assumes all risks for loss or damage.
Products cannot be returned if they have been removed from their original packaging, except if they are rotten, contaminated or otherwise flawed, in which case, provided that they are not passed their “best before” date, we will, at your election, either replace them or reimburse you for the price you paid for them. We will replace all returned products for which a clear and unambiguous request for reimbursement has not been timely made. In any case, prior to returning any product, you must first obtain from us a return number, which must be clearly displayed on the outside of the package of the returned products in order to give you the right to a replacement or reimbursement.
We do not guarantee, in any case, the availability of products offered on this website. Should we be unable to immediately deliver a product that you have ordered due to, for example, inventory shortage, we will, unless timely instructed otherwise by you, ship said product as soon as it becomes available. In any case, we shall not be responsible for any problem of any sort incurred as a result of inventory shortage or late delivery.
Under no circumstances shall our liability exceed the price that you have paid for the products which have given rise to your recourse against us. TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL OTHER LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY WHETHER BASED UPON CONTRACT, TORT OR OTHER LEGAL THEORY, INCLUDING WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY.
The Happy Yak website has a commercial and informative vocation; it does not constitute in any way an offer of service in the legal sense of the term.
Although Happyyak.ca strives to provide reliable and quality content on its website, it grants no warranties, either express or implied (including, without limitation, the implied warranties of ownership or of non-infringement, merchantability or fitness for a particular purpose) on accessibility, precision, reliability, updating, maintenance, use of software or information available on its website, as well as the contents of the pages.
We cannot be held liable for any damages whatsoever, including, but not limited to, direct, indirect, incidental or consequential damages, loss of profits or business interruption resulting from the use or inability to use its site or sites to which it is linked.
The use of information and data contained on the website, or results obtained thereof, are the responsibility of the user. The user also agrees to make use of the site for its intended purpose.
We do not control and cannot control “items” (such as files, projects, information or comments other than personal data sent to happyyak.ca) provided by users of its website and cannot, under any circumstances, be held responsible for these elements.
The user guarantees that : (1) the “items” are neither illegal nor improper for publication; (2) he/she will seek to detect and remove any viruses, spyware or other malware thereof; (3) the “items” do not violate any third party’s right of intellectual property or other legislation; (4) we may use, publish free of charge and/or incorporate them into their designs or products without incurring any responsibility whatsoever; (5) he/she will not initiate any action against us with regards to the “items” submitted; and (6) he/she will compensate us should a third party take action against us.
We warrant title and that the products shall conform to our standard specifications in effect at the time of their manufacture; provided that any deviations from our standard specifications caused by your actions or any third party’s actions are expressly excluded from this warranty. WE MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER WITH RESPECT TO THE PRODUCTS, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER GOODS OR MATERIALS.
Happyyak.ca reserves the right to modify or remove any content of this site, in whole or in part, and at any time, and without prior notice.
We have designed our website and carry out our interaction with clients in such a manner as to minimize the quantity of information collected, and collect only information that is relevant to the visitors and customers to effectively participate in our activities and events. No personal information is collected from visitors to our website; unless such visitors provide said information to us voluntarily and knowingly.
If you voluntarily provide us with personal information, we use usually only for purposes internal, for example, for the treatment of your products or application, or for the provision of services that you have requested. In addition, we may use your information to communicate with you, for example, to respond to your inquiries, for you inform that you have right to a privilege or a promotion custom, to treat a request for subscription to our e-newsletters.
Only employees, agents and service providers who need your personal information for the above reasons will have access to same.